Welcome to the Mountain City Support Center!

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. Tickets can be submitted to their respective departments via our online portal.


If you are new, we recommend you create an account by clicking 'Sign In' in the upper right-hand corner of this page, then following the steps to register for an account. By signing in, you can track the progress of your ticket and view an archive of your previous tickets.


Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status

Loading ...